Thursday, September 6, 2007

Stationary for your letters

Good morning.

Do you still write letters? I guess people do, because you always see stationary.

But stationary can also be used for taking notes or be used as a base for advertising, such as flyers or on web pages. They can help dress-up words.

When making stationary, you can also make matching envelopes, small cards, gift tags, etc. If you find one you really like, you can even make them smaller and make your business card from it.

Stationary can be very pretty and very eye-catching. There is no end to what our imagination can create with it.

I also love making forms that I can use. The work place often has you collect certain information for certain things. Phone calls are one avenue for making pleasing information-catchers. I know. I am on the phone all day.

And being back at work yesterday was no exception. The phones were busy. While I didn't take as many calls as normal, each call had action on them: meaning, I had to do something for each caller. Whether it's fixing their record, doing research to get something for them or doing a refund, it all takes TIME.

I am passionate about notes. My file cabinet is proof of that. It always holds 3 months of communications with most of the people I have to talk to, and it especially holds info received from customers.

I keep older notes in my overhead stacked, just in case I have to go back 6 months. Three months starts my current files, and I add to that for about 2 months. Usually by then, it is so jammed, I have to do a little house cleaning.

People always think you remember them. When you talk to some 15-20 people a day, they just don't realize that people kind of blend together after awhile. Pulling out notes you've written does refresh the memory so you can deal with them.

While our online records have a place for comments, there are times when you just need to put down more information. Since my co-workers already accuse me of "writing a book", my physical files are very helpful.

So whatever paper you use, make it colorful. Make it representative of whatever action you have to take.

I hope you all have a great Thursday.

I'll be back tomorrow.

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